- Listing product or service features without translating them into benefits. This forces the prospect to figure out why a feature is important or how it might be useful. Don't let this happen - the prospect may miss an important benefit or ascribe a benefit that doesn't exist. To determine the benefits associated with a specific feature, name the feature and say the phrase "what this means...."
- Providing vague and unmeasurable benefits. A vague benefit is one that can't be quantified, such as "reduces cost" or "improves productivity". Make benefits tangible by attaching a numeric value that the prospect can calculate: "reduces cost by $3 per item" or "improve productivity by 37%". Any business can make a vague claim. Set your business apart by using a concrete example.
- Describing benefits in generic or jargon-laden words. A benefit description written in industry jargon risks confusing the prospect or causing him to lose interest quickly. It also fails to articulate why the benefit is unique.
Thursday, October 30, 2014
PGP Tip: 3 Things to Avoid in Your Marketing Materials
To improve the quality and effectiveness of the messages in your marketing materials, train yourself to avoid three things:
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